Business Background

In July of 2005 Southwest Auto Spa was open for business and started to educate the public on their unique services and variety of options. The business was operated part-time during the academic school year and full time during the busier months while school was in break. It was a perfect fit. Shortly after opening, the responsibilities became too much for one individual to handle and help was acquired shortly there after.

Southwest Auto Spa has always been open by appointment. This was done to accommodate our client’s busy schedules. Approximately one and a half years after opening, Southwest Auto Spa was open full time five days a week. Profits were continuously reinvested back into the business to improve all aspects of running a successful business. Each business decision made was in regards to the long term strategic plan of Southwest Auto Spa.

What is the long-term strategic plan? In a nut shell it is to continue to grow Southwest Auto Spa to becoming a recognizable household name among residents in Southwestern Minnesota. This was accomplished through many different business decisions in regards to financial planning, investments, advertising, growth and structure, as well as the small details like work place environment. Put all these together and what you have is a successful full service car wash and detail center known today as Southwest Auto Spa!

“I haven’t experienced customer service that good in a long time!”
Tom, Marshall

Customer Service & Satisfaction

While growing this business, our top goal has been customer satisfaction. From the moment a client walks in the door someone is there greeting them with a smile and a hand shake, welcoming them to our facility. At the conclusion of their visit, our auto detail technicians will go through the vehicle with the client to demonstrate the thoroughness that we strive for. Not only do we make every effort to provide a professional quality service, but we have continued to listen to our target market.

In the spring of 2007, we worked in conjunction with the Southwest Marketing Advisory Center to develop and implement a market survey to both current customers and potential customers. The results of our survey were very interesting and have helped establish the direction and focus of Southwest Auto Spa. Since that time we have redeveloped our services, our advertising, and many other key aspects relating to educating the public on the unique and amazing services that we have to offer.

“I can’t believe it, my car looks better now than it did when I picked it up from the dealership!”
Sheila, Minneota

Location

We are currently located at 1215 ½ E. College Dr. This location has been a very positive attribute to our success. As you can see from the before and after pictures, we have made some drastic improvements to the building. Because of the condition of the building we were able to negotiate a very reasonable rental rate. Since that time we have now outgrown our facility and have many opportunities in front of us for new locations, bigger buildings, and even a few partnerships opportunities that may be open for exploration to the right individual.

“I always look forward to getting my car into the Auto Spa! The car always looks amazing when they are finished with it!”
Michelle, Redwood Falls

How far Southwest Auto Spa has come

Earlier you read about the long term strategic goal of Southwest Auto Spa. You were probably asking yourself if we had accomplished that goal in the short three years that we have been I n business. This question can only be answered by outside sources looking in. I recommend asking the general public, local business partners, and my competition here in southwestern Minnesota. Wait, did I say competition, scratch that. We don’t have any competition, at least not any more. Local businesses that have offered this service in the past have quit offering it for a number of reasons that only they can try to explain. Bottom line, we are the last one standing.

Not only that but we have continued to show continued success through a large number of varied results that can be measured and viewed very easily through a simple meeting. Our success is evident and very strong. After meeting with business consultants, accountants, as well as an attorney, one thing can be agreed on by all. This business is being sold prematurely and has a great deal of potential left. I believe your accountant would want you to take this opportunity if you think you are up for the challenge

Call the shop at (507) – 929 – 6541 to arrange an evening appointment, ask for Mark!

Thanks for your interest!